Last updated: August 6, 2026
Here's what you need to know about returns and refunds: You have 30 days from the delivery date to return an item.
To be eligible for a return, items must be unused and in their original packaging.
Ready to start a return? Simply email us at info@salvoir.com to begin the process. Please note that you're responsible for the cost of return shipping.
Return address:
Room 357, 3rd Floor, Building C
Qinghu Technology Park
Longhua New District
Shenzhen, Guangdong 518000
China
Please note: the customer is responsible for all return shipping costs, including any customs duties, taxes or handling fees incurred when shipping the item back to our warehouse in China. We recommend using a tracked shipping method, as we cannot be held responsible for returns that are lost in transit.
Once we receive your returned item, allow 7-10 business days for the refund to be processed. Refunds will be issued to your original payment method.
Need a different size or color? We gladly accept exchanges.
You can cancel your order within 24 hours of placing it.
Contact
Company Name
DR INFINITY LTD.
Trade Name
Salvoir
Address:
The Orangery, 3A, Boyces Avenue, Bristol, Avon, BS8 4AA, United Kingdom
Company Number: 17276042
E-Mail: info@salvoir.com
Phone Number: +44 7441 425282
Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday and Sunday: 10:00 AM - 4:00 PM GMT
Average response time: within 24 hours